Please take a look at the sections below to find the answers you’re looking for. If you can’t find what you’re looking for or have additional questions, please don’t hesitate to contact us. We’re always here to help!
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1. What products do you offer?
We offer a variety of high-quality, 12 oz recyclable amenities including shampoo, conditioner, lotion, body wash, and hand soap. All products are pre-filled and ready for customization.
2. How does the customization process work?
Our simple online design tool allows you to choose from 30 pre-designed label templates or upload your own logo. You can personalize each label to match your property's branding or create guest-specific designs.
3. What are the minimum order quantities (MOQs)?
There are no minimum order quantities! You can order as few as 12 bottles per SKU, making it easy to purchase exactly what you need without overbuying.
4. How long does it take to receive my order?
We pride ourselves on a rapid 1-week turnaround time from order placement to delivery, ensuring you receive your custom amenities quickly and efficiently.
5. Where are your products manufactured?
All our amenities are proudly manufactured in the United States, ensuring high quality and supporting local manufacturing.
6. What is your pricing structure?
Non-Members: $12 per bottle plus shipping.
Members: $199/year membership with amenities priced at $8 per bottle and free shipping.
Volume Customers & Buying Group Members: $6 per bottle with free shipping.
7. How can I become a member?
Simply sign up for our annual membership on our website. Members enjoy significant savings on each bottle and free shipping on all orders.
8. Do you offer samples?
Yes, we offer sample packs so you can experience the quality of our products before placing a larger order. Contact our customer service team to request samples.
9. Can I reorder easily?
Absolutely! Our streamlined online platform makes it easy to reorder your favorite custom amenities with just a few clicks. We also offer predictive analytics to assist with timely reorders based on your usage patterns.
10. What if I need assistance with designing my labels?
Our customer support team is here to help! Whether you need guidance with our online design tool
11. Are your bottles environmentally friendly?
Yes, our 12 oz bottles are made from HDPE/PET recyclable materials, supporting sustainable practices and eco-conscious branding for your property.
12. How do you handle shipping for large orders?
For larger orders, we utilize pallet shipping to ensure your amenities arrive safely and efficiently. Smaller quantities can be shipped via small parcel with a surcharge.
Have More Questions?
If you didn’t find the answer you were looking for, feel free to Contact Us and our friendly team will be happy to assist you!
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